We do this for a very wide variety of clients, their common trait is that they are all innovative and cannot find off-the-shelf solutions. They need something specific to the way they work.
Typically, a client comes to us when they have become angry and frustrated with their current systems, the systems have failed too often and have become the barrier to growth.
The business owner watches helplessly as their staff spend hours moving data around, reports arrive late and are out of date. They are unable to get a good handle on their business and even attempting to work out who should have done what is getting complicated.
The staff are bored and de-motivated with the tedious repetitive data entry work and the constant need to track down errors.
Our first task is to bring this to an end, the next task is to create management tools that allow the owner to step back from the business and finally see the bigger picture. They can start making the strategic moves they are desperate to implement.
Great systems add value to a company - not only in terms of increased productivity but also in the potential sale value of a company. A company is easier to run if most of the business logic is contained within a custom system.
The cost of development can frequently be recouped within 2-3 years - sometimes within months.
Usually we have been called in because
• the current system has collapsed, or
• yet another app is about to be introduced
• the key person who did know (or maybe even created the system)
has left, or
• the business owner is having sleepless nights having realised just
how much they are being held back by their crazy system.
Together we identify the key issues - maybe three or four at most.
We are then engaged to design the system brief - this is the clever bit as is contains the insight and inspiration on how things can get simpler and dramatically better.
Then the development work is carried out and implemented and these ideas can then be seen to be working and yielding dividends.
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